Chapter 32: The Million-Dollar Secret and a Tangled Training

“This material was entirely compiled by a team of experts we hired, along with some of our most seasoned internal employees. Its content is incredibly rich and utterly unique—a one-of-a-kind, confidential document strictly for the cultivation of our most core talents. It is never to be disseminated externally!”

Gu Jiachen’s lips curled into a triumphant smirk as he presented it to Zhou Ruoyu.

The long-haired loli, confronted with such a valuable business secret, immediately swallowed hard in excitement.

After a moment, she nervously rubbed her small hands together, repeatedly seeking confirmation.

“Is it truly that amazing? It just looks like… a book that isn’t even very thick… No, you’re not trying to fool me, are you?”

Hearing the girl’s question, Gu Jiachen merely let out a cold chuckle.

After a pause, he flipped open the first page of the document and slowly began to explain its contents to Zhou Ruoyu.

“The value of this material far exceeds your imagination. Let me put it this way: this is arguably the most concise, clearest, and yet most professionally comprehensive textbook for communication and sales positions on the market. Even seasoned customer service representatives and salespeople with over a decade of experience have learned a wealth of highly effective techniques they’d never discovered before, telling me they found it incredibly beneficial.”

“Many insights can’t be gleaned from experience alone. It’s both a treasured guide for beginners and a potent booster for advanced practitioners. Let me put it another way: any company, even one with no prior experience, could rapidly establish an efficient customer service and sales department after obtaining this material!”

“With such miraculous efficacy, can you still simply estimate its value? Hmph… At Tatsumi, you even have to sign a non-disclosure agreement just to read this material, with a penalty of a million for breach of contract.”

Hiss—

One… one million?!

Upon hearing such an astronomical penalty for leaking the information, Zhou Ruoyu, who had been listening to Gu Jiachen’s introduction with a surging heart, instantly deflated.

The girl remained silent for a long while before nervously stammering her question.

“Do I… do I also need to sign an NDA to read this?”

“Hm?”

Hearing the girl’s query, Gu Jiachen immediately turned his head. Then, he couldn’t help but curve his lips slightly, shaking his head in response.

“No need~ After all… you’re my little bunny. To make my little bunny happy, I’d even give you confidential documents like this~ Of course, no spreading it around!”

Well… this was, after all, just bait Gu Jiachen had cast.

Of course, Gu Jiachen hadn’t entirely lied, as this material was indeed very helpful for the girl’s current predicament. However, regarding its actual value, the CEO wouldn’t genuinely give his ‘little bunny’ any top-secret documents.

Otherwise… who knew if this little fellow might turn around and sell his information to a third party?

“Oh… in that case, th-thank you…”

Listening to Gu Jiachen’s comfort and admonition, Zhou Ruoyu nodded thoughtfully. Well… though she felt a little touched inside, not spreading it around was impossible!

In fact, after hearing her nemesis’s boasting, the long-haired loli’s eyes were now shining as she looked at the material. She wished she could knock out the perverted CEO on the spot and deliver this top-secret document to her boss, Long Yu, that very night.

However…

She couldn’t rush it yet~

After a moment, Zhou Ruoyu brainstormed how to send the material to her boss, weighing the pros and cons. She decided it was best to find an opportunity to photograph it, and only then did she gradually snap back to reality.

So, she promptly requested to inspect the goods.

“Such amazing material, let me take a look first~”

“Hm… however, this material is indeed a bit disorganized. Simply reading it might be hard to understand, and the effects might not be immediately obvious. How about… we just use the material and start practical exercises?”

“Eh? Pra… practical?!”

Hearing Gu Jiachen’s suggestion, the long-haired loli instantly gasped, drawing in a cold breath. No, the book’s cover hadn’t even been opened yet, and they were already going to do practical exercises?

No, that didn’t seem quite right, did it? Wasn’t that a bit too eager for quick results?

Seemingly noticing the girl’s tension, Gu Jiachen chuckled softly. He then began to explain.

“Because this material is actually very detailed, some technical aspects require you to slowly read and memorize them; there’s no shortcut. But aren’t you trying to solve your communication anxiety? So, today, we’ll focus on practicing this part. Little bunny, turn to the first page of the textbook!”

“Oh, yes!”

Listening to her CEO-teacher’s instruction, Zhou Ruoyu silently flipped open the cover. Her eyes landed on the title: “Lesson One: How to Overcome Communication Fear!”

Well, it seemed this thing really was the most fundamental part of industry entry.

Facing the analysis that could solve her own problems, Zhou Ruoyu read with extreme seriousness. After a period of study, Gu Jiachen, who was beside her, raised an eyebrow, then softly asked.

“How is it? Summarize what you’ve learned.”

“Uh… it’s probably… about learning to be detached!”

Zhou Ruoyu pondered for a moment, then couldn’t help but nod, seemingly very much agreeing with the content of the material. “The first step to entering the communication industry is to adjust your mindset, to realize that you are merely the company’s mouthpiece.”

“Although you are responsible for communicating, your mindset must be completely detached. Remind yourself that whatever reaction the customer has is directed at the company. Even if they curse, they’re cursing the company!”

The long-haired loli, as if enlightened, immediately put into practice what she had just learned. She felt quite smug, thinking, ‘This is great, my nemesis actually brought out something real, something truly useful. I won’t be tricked by him~’

“This way, when you view the customer’s cursing from a third-party perspective, you can approach it with a much more relaxed attitude. After all, most employees aren’t the type to defend the company; just pretend they’re cursing the boss! You curse, I’ll laugh, close my eyes and pretend it’s a peacock’s cry~! If they curse exceptionally well, maybe I’ll even applaud them a few times!”

“Hm…”

Gu Jiachen listened silently to the girl’s answer. Wait… was that latter part actually in the book? It felt like the content the girl summarized wasn’t very friendly to him, her boss…

“So, can you overcome your communication fear now?”

“Uh, seemingly, still… still no…”

Zhou Ruoyu, who had been speaking so passionately, lowered her head helplessly when the conversation turned to her current situation. Oh… how should she put it? Although she had just boasted tremendously, it was clear that the girl’s problem wasn’t just fear of being cursed at.

“The main thing is… those customers are strangers, and I’m a rather introverted type. I’m always worried about making a fool of myself…”

The long-haired loli said, kneading her fingers, her voice filled with a sense of grievance. Gu Jiachen raised an eyebrow. After a moment, he curved his lips slightly, then spoke.

“In that case, for a little bunny like you, desensitization is the most important thing! You need to train your anti-interference ability. How about this, right now, just make a random call and chat normally, as if it’s work. I’ll be right here, helping you train~”

With that, his hand gently rested on Zhou Ruoyu’s leg. The long-haired loli instantly froze. Damn…

Interference?!