Chapter 53: The Wager Begins: An Unexpected Start

With that, Liu Ruyan immediately turned and walked away. She stomped angrily to her workstation, and with that, the wager officially began!

Of course, that was her excuse. Liu Ruyan hadn’t truly offered Zhou Ruoyu an hour’s head start because she was unwilling to leverage her vast experience against the newcomer.

The real reason was far more mundane. Her computer hadn’t launched the company’s customer service system in ages, and it would likely require updates and recalibration, which would take some time.

Hmph. What did it matter if she gave the girl an hour?

Sitting at her workstation, Liu Ruyan couldn’t help but shake her head with a cold sneer. She had seen the little one’s performance last week; it was the abysmal standard of a greenhorn, completely unfamiliar with the job.

Even if Liu Ruyan hadn’t touched a phone receiver in years and felt rusty, her business acumen would still easily crush this fresh-faced newbie into the ground!

Could Zhou Ruoyu truly soar to the top and become a sales champion in just one short weekend? Impossible.

Hmph. So, what if she gave her an hour? How many calls could she make? How many players could she possibly persuade to buy in?

With her own years of experience, a full day of competition would be more than enough to defeat that little Zhou Ruoyu. It would be…

As easy as pie, as easy as pie!

Hmph~

Having considered this, Liu Ruyan instantly brimmed with confidence. As the system installed, the blonde woman couldn’t resist turning her head to check on Zhou Ruoyu’s progress.

It was truly strange how confident this little one had suddenly become. What tricks was she hiding up her sleeve?

Liu Ruyan frowned, deciding to seize this opportunity to observe the girl’s methods.

Moments later, watching Zhou Ruoyu slowly pick up the phone receiver, then clumsily move her mouse to operate the system, Liu Ruyan couldn’t help but inwardly gloat. It seemed the girl was still as awkward as ever.

Zhou Ruoyu then proceeded to dial her first call. Liu Ruyan secretly sneered, thinking that, judging by the girl’s previous pace, she’d likely get a few rejected calls, then some quick hang-ups, and finally, a call where she’d get scolded.

An hour would pass with nothing accomplished but suffering. Hmph. Meanwhile, Liu Ruyan’s system had already finished updating. Ah, it probably wouldn’t even take that long; it would be reinstalled in just twenty more minutes. Ah…

“Hello, sir, this is the Dragon Wing Customer Service Center…”

Eh?

Just as Liu Ruyan was feeling smug, the slightly unusual scene before her made her pause. Zhou Ruoyu’s first call wasn’t just answered; she was actually engaging in a conversation. A strange unease inexplicably bloomed in Liu Ruyan’s heart.

What was going on? Was this little one so lucky today that her very first call connected her with a customer willing to listen?

“Ah, yes, that’s right. We’re currently running a veteran player return event. As long as you log back in during the holiday period, you’ll immediately receive generous rewards, including 2000 diamonds, and…”

Pfft~

Listening to Zhou Ruoyu meticulously explain those paltry benefits, Liu Ruyan almost burst out laughing. A moment later, she shook her head gleefully, glancing at the rewards listed on the system’s data panel before thinking to herself:

‘This little one truly lacks experience. By explicitly detailing such meager benefits, how could those wealthy players who quit the game possibly be interested? They’re probably thinking, ‘You expect me to return for so little? Who are you trying to fool?’ They’ll hang up any second now!

Though, honestly, isn’t Dragon Wing’s operations team a bit too stingy? Sometimes, they shouldn’t blame Customer Service Group Nine for poor performance; they should look for reasons within themselves!’

‘Pfft, at times like these, an experienced customer service rep like me would just tell them there are return rewards, but be vague about the specifics. The more mysterious and exaggerated, the better, giving them the feeling they’ll lose out if they don’t log in. Anyway, as long as they log in and return, my KPI is met. If players discover they’ve been tricked, whether they stay or not is an operations issue, what does it have to do with me?’

‘Sigh. Indeed, the company still needs veterans like me… Uh… Eh?’

‘Wait a minute…’

After a long pause, Liu Ruyan, who had been engrossed in her mental simulation, suddenly looked up at Zhou Ruoyu. To her surprise, the girl was still on the phone, muttering to herself, yet skillfully integrating the game’s latest version with new gameplay features.

“Our game has now updated its farm system. After you claim your 2000 diamonds from the return gift, it’s essentially like getting a free farm. In this farm, you can hatch all the pet eggs from your return gift, then assign tasks to these pets. For example, some pets can farm, some can mine, and others can even build houses for you! In short, you can control everything on your farm. When your pets are tired, you can let them rest and eat, showing them humanitarian care, or you can directly transform into a North American farm owner, ahem… I won’t elaborate further. Anyway, with this return reward, sir, you can directly catch up with the version and experience the fun of the new gameplay!”

“Holy crap? That sounds interesting! You guys at Dragon Wing copied that a bit fast, ahem… Okay, it’s free, right? Good, good, I’ll download it and play right away, I’ll download it and play right away!”

After receiving an excited response from the other end, Zhou Ruoyu smiled and silently hung up the phone. She then triumphantly clicked a checkmark in the system. Not far away, Liu Ruyan, watching this scene from her workstation, was utterly dumbfounded. She knew Zhou Ruoyu had succeeded.

She… she actually closed a deal right off the bat?!

And she used a sales pitch Liu Ruyan had never even heard of, cleverly combining the small return rewards with the new gameplay, introducing it all to the customer. The customer not only became interested in the new gameplay but also felt a sense of urgency, as if they’d miss out if they didn’t log in soon. This, this…

Had this girl truly pulled it off by sheer luck?!

Liu Ruyan’s heart immediately began to race with panic. But it was fine, because things were about to get much more frantic!

Following that, not a single one of Zhou Ruoyu’s calls was rejected, nor was a single call ineffective! Almost every call she made was answered immediately, and on the other end, listeners would eagerly hang on to every word as the long-haired, sweet-voiced loli delivered charming and adorable commercial pitches, including but not limited to…

“Sir, do you remember those late nights spent gaming with your friends? Your guild members truly miss battling alongside you! Log in with your brothers!”

“Sir, do you wish to find true love in the game? We are known as the nation’s largest same-s*x dating online game, and many female university students have recently joined!”

“Sir, what? A beautiful girl customer service agent will play with me if I return? Uh… I don’t sell tea! Ugh, why are you so perverted? I am the Shu Road Mountain, log in!”

“Sir, now recharge 100 Dragon Coins and get a fifty percent cashback! This is an unprecedented money-making opportunity; for every cent you recharge, we lose a hundred! Seriously, our boss is losing so much money they might have to take the bus!”

And so, performance +1, +1, and another +1…

No, this wasn’t right!

Watching Zhou Ruoyu check off one success after another, Liu Ruyan completely panicked. She frantically turned to her computer screen, mashing the keyboard without pause!

Update quickly, update now! There’s no time; something serious is going to happen if it doesn’t hurry up!